heres an email i sent to the uk support staff
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ok i am writing this to get something done.
????: Aion Atomix, AtomixRO & AtomixECO Forum http://forums.atomixro.com/showthread.php?t=2696
in the past month i have been only able to play aion about 4 times.
the reason is that everytime i log on i was automaticly kicked out of the game due to the cryengine.dll error.
then the new patch was messed up and of course tempered flared.
[FM] Daly has suspended my entire account (fourms / main account and game account) for 3 days because of flared tempers but i find it offensive that people are being suspended for 72 hours for being angry.
this would make it a whole 6 days without play since the 1.5.1 patch.
i am seeking for this ban to be overturned due to the fact that there are people from the usa posting in the uk fourms but are still not suspended.
in the game there are hundreds if not thousands of bots and gold spammers who are not from the eu but from the other parts of the world why are they not suspended as i and many others have witnessed whole gangs of bots in prime areas.
these people are using 3rd party programs to cause majordamage to peoples quests and to steal kills and yet i have a 1st offence to which i take PARTIAL blame not all of it but PART of it as there were more worse posts than mine, like the post made by another person that posted a link that took you to a website that even i found disgusting
i am a 34 year old network administrator / database programer
i have paid for 3 months play and i have only been able to play for the 1st month and after that i have not been able to play due to the many bugs and many cryengine related crashes, when this patch failed this week it made me angry and upset and i used humour in some of my posts and seeing how this game is for people over the age of 15 in the uk and in other countrys over 18 i feel i am being punished for commemts made by other people.
the other thing is that a FOURM manager can gain access to player game accounts and player charaxtor information as well as other parts which by your OWN TERMS OF SERVICE means he should NOT be able to access these parts are they are out of his job function range which i do really find find disturbing.
i am seeking for my account to be reactivated as soon as possable and if not i may be forced to seek compensation for lost game time for a 1st time offence
i apoligize for being blunt but i feel this is the only way